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Lufthansa Help Desk 

  • Writer's pictureJustien Shing

How do I Check in at Lufthansa?| Lufthansa Airlines check-in


Travelling can be an exhilarating experience, offering the opportunity to explore new destinations, meet different people, and immerse oneself in diverse cultures. However, it can also come with its fair share of stresses, especially when navigating the check-in procedures of large international carriers like Lufthansa Airlines. Understanding the Lufthansa Airlines check-in process is crucial for a seamless journey. This guide covers everything from online check-in to airport services, ensuring you're well-prepared for your next flight.


Pre-Check-In Preparation


Before delving into the check-in process, it's essential to have your travel documents in order. For international flights, ensure your passport is valid for at least six months beyond your date of return and check if you need a visa for your destination. Additionally, Lufthansa requires passengers to adhere to their baggage policy, so verify your allowed luggage size, weight limits, and any applicable fees for excess baggage.


Lufthansa Airlines check-in
Lufthansa Airlines check-in


Lufthansa Airlines Check-in Options


Lufthansa Airlines offers multiple check-in options to accommodate the diverse needs of its passengers. Whether you prefer the convenience of online check-in or the traditional airport check-in counters, Lufthansa ensures that your travel needs are met efficiently.


Online Check-In


Online check-in is available from 23 hours before departure, allowing passengers to check in from the comfort of their home or office. To check in online, visit Lufthansa's official website or use the Lufthansa app. You'll need your booking reference or ticket number and the last name of the passenger. Online check-in lets you select your seat, purchase additional baggage if necessary, and obtain your boarding pass, which can be printed or saved on your mobile device.


Mobile Check-In


For those on the move, mobile check-in via the Lufthansa mobile app offers a convenient alternative. The app not only facilitates check-in but also provides real-time flight updates, boarding pass access, and the option to change your seat or flight details if needed.


Airport Check-In


Passengers who prefer or require face-to-face service can check in at Lufthansa's airport counters. Airport check-in opens several hours before flight departure (the exact time can vary depending on the airport), and closing times are strictly adhered to for timely departures. It's recommended to arrive at the airport with ample time to complete the check-in process, especially during peak travel seasons or at larger international airports where queues can be longer.


Self-Service Kiosks


Self-service kiosks at the airport offer a quick way to check in, select your seat, and print your boarding pass and baggage tags. These kiosks are an excellent option for travellers looking to bypass longer lines at the check-in counters.


Baggage Drop-off


After checking in, if you have checked luggage, proceed to the Lufthansa baggage drop-off area. Here, your luggage will be tagged and sent to your flight's aircraft. Ensure your luggage meets Lufthansa's size and weight restrictions to avoid additional fees.


Security and Boarding


With your boarding pass in hand, the next steps are security screening and proceeding to your departure gate. Security procedures can vary by airport, so it's wise to familiarise yourself with the regulations of your departure airport. Arrive at your boarding gate at least 30 minutes before departure, as gates typically close 15 minutes before the flight's scheduled take off.


Special Assistance and Priority Check-In


Lufthansa Airlines offers special assistance services for passengers with disabilities, limited mobility, or those travelling with small children. Passengers requiring special assistance should inform the airline in advance. Additionally, Lufthansa provides priority check-in services for first-class passengers, frequent flyers, and members of certain loyalty programs, allowing for a more expedited check-in experience.


International Travel Considerations


When flying internationally, additional documents such as visas, health certificates, and proof of onward travel may be required. Lufthansa Airlines check-in staff at the airport may ask to see these documents, so have them readily available. Furthermore, international travellers should be aware of customs and immigration procedures at their destination, which can affect the time needed upon arrival.


Conclusion


Navigating the Lufthansa Airlines check-in process is straightforward, thanks to the variety of options available to passengers. Whether opting for the convenience of online check-in, the flexibility of mobile check-in, the personal touch of airport counters, or the speed of self-service kiosks, Lufthansa caters to the needs of modern travellers. By preparing your travel documents, understanding baggage policies, and arriving at the airport with ample time, you can ensure a smooth start to your journey with Lufthansa Airlines.


FAQS 


1. What is the earliest I can check in for my Lufthansa flight online?


You can check in online for your Lufthansa flight starting from 23 hours before the scheduled departure time. This service allows you to choose your seat and print out or download your boarding pass to your mobile device.


2. Can I check in for my Lufthansa flight at the airport if I have already checked in online?


Yes, even if you have checked in online, you can still visit the Lufthansa check-in counter at the airport if you need to drop off baggage, require special assistance, or have any last-minute inquiries. However, if you're travelling with hand luggage only and have your boarding pass, you can proceed directly to security.


3. What should I do if I'm unable to complete the online check-in for my Lufthansa flight?


If you encounter difficulties with online check-in, first ensure that you are within the 23-hour check-in window and that you have entered the correct booking reference or ticket number. If problems persist, you can try the Lufthansa mobile app or check in at a self-service kiosk or check-in counter at the airport.


4. How early should I arrive at the airport for my Lufthansa flight?


Lufthansa recommends arriving at the airport at least 2 hours before your scheduled departure for domestic flights and at least 3 hours before international flights. This timing allows for a smooth check-in process, necessary security procedures, and reaching your departure gate on time.


5. What are the baggage drop-off deadlines for Lufthansa flights?


The baggage drop-off deadlines for Lufthansa flights vary depending on the airport and destination. Generally, the cut-off time for dropping off your luggage at the airport is 40 minutes to 60 minutes before your scheduled departure for most airports. However, it's advisable to check specific requirements for your departure airport on Lufthansa's official website or contact their customer service for precise information.



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